USA Today :: Money

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When Western Novelty, a distributor of kitschy products, decides to outsource customer service from Seattle, manager Todd Anderson ... <p><a href="http://rssfeeds.usatoday.com/~a/UsatodaycomMoney-TopStories?a=z01T92"><img src="http://rssfeeds.usatoday.com/~a/UsatodaycomMoney-TopStories?i=z01T92" border="0"></img></a></p><img src="http://rssfeeds.usatoday.com/~r/UsatodaycomMoney-TopStories/~4/380911401" height="1" width="1"/>